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REFUND POLICY

At Lawgical India, our first & foremost priority is customer satisfaction. We are constantly striving to provide you with the best services. However, in case your services are not upto the mark you can immediately contact us and we will do our best to do the needful.

REFUND POLICY

If, due to any reason, we are unable to provide to you the service or product you purchased from us, then you shall be entitled to a refund which shall be subject on the following situations:

  1. The Refund shall be only considered in the event there is a clear, visible deficiency with the service or product purchased from us.
  2. In the event a customer has paid for a service and then requests for a refund only because there was a change in mind, the refund shall not be considered as there is no fault, defect, or onus on the website.
  3. Refund requests shall not be entertained after the work has been shared with you in the event of change of mind. However, With all due respect, we do not follow the return policy if the client's mind changes or the service is not suitable for him. Once the services have been processed, no alternative service will be provided. We respectfully suggest that the client consider all options before making a decision.
  4. If the request for a refund has been raised 30 (thirty) days after the purchase of a service or product has been completed and the same has been intimated and indicated via email or through any form of communication stating that the work has been completed, then, such refund request shall be deemed invalid and shall not be considered.
  5. Lawgical India will earn the fees upon working on a client's matter. During an engagement, we earn a fee at different rates and different times depending on the completion of various milestones (e.g. providing client portal access, assigning relationship manager, obtaining DIN, Filing of forms, etc.,). Refunds cannot be provided for an earned fee because resources and man hours spent on delivering the service are non-returnable in nature. Further, we can't refund or credit any money paid to government entities, such as filing fees or taxes, or to other third parties with a role in processing your order.
  6. We cannot guarantee the results or outcome of your particular procedure. For instance, the government may reject a trademark application for legal reasons beyond our scope . In some cases, a government backlog or problems with the government platforms (e.g. MCA website, Income Tax website, FSSAI website) can lead to long delays before your process is complete. Problems like these are beyond our control and are not covered by this guarantee or eligible for refund. Hence, delay in processing of your file by the Government cannot be a reason for refund.